5/10/13
Friday, I was able to log in one hour from 4-5pm. I again just shadowed my mentor as he was doing regular work. While I was shadowing, I learned that whenever you are a a higher position in your job, there's no need to push around employees below you to get work done; being friendly and kind creates a good/easier vibe to succeed in a buisness.
5/12/13
Sunday, I logged in 1 hour. For this hour I simply just followed him as he took care of a new car buyer for a moment; I took some notes on what my mentor was saying to the customers and learned that the rims of hybrids are made to help conserve with the braking that builds of electricity My mentor taught me to always be convincing when a customer starts with an interest in a vehicle already.
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